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Privacy Policy

This Privacy Policy explains how Diggymy (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from diggymy.com (the “Site”).

By accessing or using our Site, you agree to the terms described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you place an order or create an account, we may collect the following information:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely by third-party providers; we do not store full credit card numbers)

  • Order history

1.2 Automatically Collected Information

When you browse our Site, we automatically collect:

  • IP address

  • Device type and browser type

  • Pages viewed and time spent on the Site

  • Referring website

  • General location (non-precise)

  • Cookies and similar tracking technologies

1.3 Additional Information

If you contact customer support, we may collect:

  • Messages

  • Attachments or images

  • Any additional information voluntarily provided

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate with you regarding orders, updates, or promotions

  • Improve and optimize the Site and our services

  • Prevent fraud, security risks, and unauthorized transactions

  • Comply with legal, tax, and regulatory requirements

Marketing emails are sent only if you opt in. You can unsubscribe at any time.

3. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party partners strictly for business purposes, including:

  • Payment processors

  • Shipping and logistics providers

  • Email marketing services

  • Website hosting and analytics tools (e.g., Google Analytics, Meta Pixel)

These partners are required to use your information only as needed to perform their specific services.

We may also share information if required by law or to protect our rights.

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Keep items in your cart

  • Improve website functionality

  • Analyze traffic and user behavior

  • Deliver relevant advertisements

You may disable cookies via your browser settings, but some features of the Site may not function properly.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill orders

  • Provide customer service

  • Meet legal and tax obligations

  • Maintain accurate business records

Browsing data may be stored for shorter periods depending on analytics settings.

6. How We Protect Your Information

We implement commercially reasonable technical and organizational measures to protect your data, including:

  • SSL encryption

  • Secure payment gateways

  • Access control and limited data access

  • Regular monitoring for vulnerabilities

While we strive to protect your information, no method of transmission or storage is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (with certain exceptions)

  • Opt out of marketing communications

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, contact us at support@diggymy.com.

8. Children’s Privacy

Our Site is not intended for individuals under 16 years of age.
We do not knowingly collect personal information from children.

If you believe a minor has provided us with personal data, please contact us immediately.

9. International Data Transfers

As we operate globally, your information may be transferred to and processed in countries outside your residence.
We ensure data is handled in accordance with applicable data protection laws.

10. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for their privacy practices or content.
We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be posted on this page with the updated date.

12. Contact Us

If you have questions regarding this Privacy Policy or your data, please contact us:

📩 Email: support@diggymy.com
🌐 Website: diggymy.com